Find the right line
Support has a boundary too.
The fastest useful answer depends on whether the engagement is happening now or the record needs attention afterward.
During a job
Contact your operator.
The firm named on the contract is the only party positioned to act on the ground. Its number is on the booking in the app.
In immediate danger, contact emergency servicesAfter a job
Tector keeps the record clear.
We can help with the booking record, a facilitation fee invoice, your account, a deletion request, or an incident report filed after the job has ended.
support@tector.appprivacy@tector.app
Replies within one business day
What to include in a support request
Include the booking reference, the email on the account, and a short description of the record that needs attention. Do not include sensitive operational details in an email unless they are necessary to resolve the request.